Customers
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Customers wait, walk to a workstation, and receive a haircut. Choose upgrades for the part of that process that slows your shop down, and use Star Stylist to boost payments from specific customer types.
The Customer skill branch improves customer walking speed. Customer II costs $1.1M after Customer I and lists 25% faster walking; Customer III follows at $21M with 30% faster walking. VIP, Celebrity, and Golden customers pay 2.5× when served by the barber who has Star Stylist.
Customers move through three stages: waiting, walking to a workstation, and getting a haircut. Walking and cutting take place at different points in the service cycle, so they call for different upgrades.
The Customer branch improves customer walking speed. The Cutting branch improves haircut speed. If a customer is already seated while a barber works, the Cutting branch targets that part of the process; Customer upgrades target the travel to the workstation.
VIP, Celebrity, and Golden customers pay 2.5× when the barber serving them has Star Stylist. Star Stylist is a Rare trait, and the payment bonus belongs to its holder. Having it on one barber does not give every workstation that bonus.
This makes Star Stylist a targeted payment choice for those three customer types. For a broader decision about which trait to keep, compare it with the alternatives in the trait tier list.
Follow the Customer branch in SKILL TREE:
Each price is for that individual node. The 25% and 30% figures are the respective node descriptions; do not add them together as a combined walking-speed bonus.
Use the Skill Tree guide to compare other branches and budget for the prerequisites you still need.
Watch where the delay happens before spending your cash:
| What slows the service cycle? | Upgrade to consider | Why |
|---|---|---|
| Customers take too long to reach a workstation | Customer | It improves their walking speed. |
| Customers reach their chairs, but haircuts take too long | Cutting | It improves haircut speed. |
If seated customers keep your barbers busy while others wait, faster walking will not shorten those haircuts. Prioritize Cutting for that situation. If the noticeable pause is customers traveling to an available workstation, consider Customer instead.
A walking-speed percentage is not an equivalent percentage increase in total shop income: haircuts still take time, and payments depend on the customers and barbers involved. For choices involving staffing, capacity, and other income upgrades, use the money guide.
